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Customs clearance

Customs clearance for goods: import and export

Customs clearance is the procedure that lets goods legally enter or leave a customs territory, with their declaration and taxes. Agencia Aranda has done it since 1948 in Melilla and Málaga (Spain), for businesses and individuals, for both imports and exports.

  • Since 1948
  • Offices in Melilla and Málaga
  • Quick replies on WhatsApp

Last updated:

Container ship loading at a port terminal

How we handle your customs clearance

  1. 01

    You send us the shipment details

    What the goods are, where they leave from, where they are going, their value and how they travel.

  2. 02

    We check the paperwork

    We check the invoice, transport document and certificates, and ask you for anything missing.

  3. 03

    We classify the goods

    We assign the correct tariff code, which determines the duties and requirements.

  4. 04

    We file the declaration

    We file the customs declaration (known in Spain as DUA) and pay any taxes due.

  5. 05

    Release of the goods

    Once customs authorises the clearance, the goods can leave or be delivered.

Customs documents for goods

The documents depend on the type of goods and their destination. This is the basis of almost any clearance:

DocumentWhat it proves
Commercial invoiceThe value of the goods, the seller and the buyer. It is the basis for the taxes.
Packing listWhat each package contains, with weights and dimensions.
Transport documentBill of lading (sea), CMR (road) or air waybill, depending on the mode.
Certificate of originThe country of origin of the goods, when it affects the duties.
Specific licences or certificatesFor goods with special controls: food, health products, electrical equipment, etc.

What customs clearance is

Every time goods cross a customs border they have to be declared: what they are, what they are worth, where they come from and which procedure applies. That process is customs clearance, and in Spain the declaration is called the DUA (Single Administrative Document).

Clearance does three things: it lets customs control what comes in and goes out, it makes sure the right taxes are paid, and it checks each product’s requirements, such as health, safety or origin rules. Until customs gives the “release”, the goods cannot leave the port.

Import and export customs clearance in Spain

Export

When goods leave the EU customs territory, an export declaration must be filed. This is the case, for example, for shipments from mainland Spain to Melilla or to non-EU countries. Exports do not usually pay taxes, but the declaration is compulsory and proves that the goods have left.

Import

On entry, the goods need an import declaration. That is where the import taxes are paid:

  • In mainland Spain: customs duties, depending on the origin and type of goods, and import VAT.
  • In Melilla: the import IPSI, which replaces VAT, under the rules of the Autonomous City.

If the goods will pass through several points before being cleared, they can travel under a transit document: we explain it on our T1 transit page.

The Melilla case: why every shipment goes through customs

Melilla is Spanish territory, but according to the Spanish Tax Agency it is outside the EU customs union and outside the VAT area. So any goods travelling between mainland Spain and Melilla, in either direction, need customs clearance: export at origin and import at destination.

This has been the core of our work since 1948. If you ship to Melilla regularly, you may also be interested in our mainland Spain–Melilla shipping with customs included, which combines transport and paperwork in a single service.

Customs clearance in Melilla and in Málaga

Having an office on each side lets us follow the shipment from start to finish:

  • Melilla office: imports into Melilla, IPSI payment and exports from the city.
  • Málaga office: clearances on the mainland and goods leaving for Melilla.

Tariff classification: the detail that matters most

Every product has a tariff code that determines the duties, taxes and controls that apply. A wrong classification can mean paying too much, goods held by customs or a penalty. We check the classification of your products before declaring them. If you import or export often, we keep your catalogue classified for future shipments.

For businesses and individuals

  • Individuals: a house move, a purchase from abroad or a one-off shipment to Melilla. We guide you so nothing is missing.
  • Businesses: recurring clearances, product classification and advice so your shipments do not get stuck at the port. More information on customs services for businesses.

If you are sending small parcels or online orders, see our postal parcel customs clearance service.

Why clear your goods with Agencia Aranda

  • Since 1948

    A customs agency with decades of experience in trade between Melilla, mainland Spain and other countries.

  • Melilla and Málaga

    Two offices on both sides of the sea to follow your goods at origin and destination.

  • Individuals and businesses

    From a one-off shipment to recurring clearances for your company.

  • Fast replies

    Questions and documents by WhatsApp, phone or email. We mainly assist in Spanish, but write to us in English and we will get back to you.

Frequently asked questions

What is a DUA?

The DUA (Documento Único Administrativo, or Single Administrative Document) is the declaration filed with Spanish customs to import or export goods. It states what the goods are, their value, their origin and the taxes due.

Do I need a customs declaration to send goods from mainland Spain to Melilla?

Yes. Melilla is outside the EU customs territory, so goods leaving mainland Spain are treated as an export and goods entering Melilla as an import, with its declaration and IPSI tax.

How much does customs clearance cost?

It depends on the type of goods, the number of items and the paperwork. We give you a fixed, no-obligation quote once we know your shipment.

What happens if a document is missing?

Customs may hold the goods until it is provided. That is why we check the paperwork before the shipment reaches the port.

Do you work with individuals or only with businesses?

Both. We clear one-off shipments for individuals and handle ongoing customs work for companies.

Do you clear goods at the port of Málaga?

Yes. From our Málaga office we handle import and export clearances and shipments to Melilla.

Need help with your customs paperwork?

Tell us about your case on WhatsApp, by phone or with the form. We will tell you what you need and send a free, no-obligation quote.

We mainly assist in Spanish, but write to us in English and we'll get back to you.